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Spa Etiquette

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WHERE IS THE SPA CENTER LOCATED?
Situated underneath the “Dolphins of Delos”, next to the outdoor pool, is open daily from 9:00 to 20:00. Please note, in the interest of all our guests, the Spa Center is a non-smoking area and refrain from using mobile phones.

ARE THE SPA TREATMENTS AVAILABLE TO EVERYONE?
Unfortunately, we do not provide any treatments to guests who are under 14 years’ old, have high blood pressure, a heart condition or any serious health condition. Alcohol is not allowed in the Spa Center and is not recommended before or after treatment.

SHOULD I MAKE A RESERVATION FOR MY TREATMENT?
Yes, and it is best to do so upon or prior to your arrival at the resort to accommodate your schedule.

WHAT IF I NEED TO CANCEL OR CHANGE MY RESERVATION?

Please kindly allow 6 hour’s notice prior to your scheduled appointment time, so that we may arrange the rescheduling of your treatment. Cancellations and/or changes made within 6 hours will be subject to a charge of 50 percent of the treatment price. No notification of cancellation will result in a full charge of the treatment price.

WHEN SHOULD I ARRIVE?
Arrive at least 15 minutes prior to your schedule appointment to allow sufficient time to prepare and relax, unwind and enjoy the tranquility of our spa center. Late arrivals will unfortunately not guarantee a full treatment time, as this would disturb the following guest treatment.

WHAT SHOULD I WEAR?
Wear whatever is most comfortable. You may arrive with your robe or change in the Spa. Undergarments are optional as we do ensure your complete privacy and modesty throughout your time with us. However disposable underwear is provided for your comfort if you so wish. For the Fitness facility, exercise clothing or T-shirt, shorts and athletic shoes are required

SHOULD MEN BE SHAVED BEFORE A FACIAL?
Yes, for best results men should shave a few hours before their facial.

MAY I BRING MY VALUABLES?
It is recommended you leave your valuables in the safe provided in your guest room. The Hotel does not assume liability for any valuables left in the spa center.

HOW CAN I ENSURE A WONDERFUL SPA EXPERIENCE?
Discuss openly your likes, dislikes, concerns, questions or areas of focus with your therapist before and during treatment. Kindly inform our team members of any pre-existing medical condition prior to booking your spa treatments, as some treatments may be contra-indicated to certain conditions. Room temperature, lighting and amount of conversation should complement your service.

IS THERE A SERVICE CHARGE?
No service charge or gratuity is added to your bill; they are of course appreciated and left at your discretion as a reflection of service quality.

The hotel management reserves the right to change treatments, services, packages, and pricing without notice.

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